Privacy Policy

Last updated: 20/07/2026

WHAT IS THIS PRIVACY POLICY FOR?

This privacy policy is for https://www.commfire.co.uk and governs the privacy of its users who choose to use it.

The policy sets out the different areas where user privacy is concerned and outlines the obligations and requirements of the users, the website and website owners. It also details how this website processes, stores and protects user data and information.

THE WEBSITE

This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience.

USE OF COOKIES

This website uses cookies to improve the user's experience while visiting.

Cookies are small files saved to the user's device that track, save and store information about the user's interactions and usage of the website.

If you wish to deny the use and saving of cookies from this website onto your device, you should take the necessary steps within your web browser's settings to block cookies from this website.

This website is built and hosted on the Wix platform, which sets its own essential cookies to enable core site functionality (e.g. page loading, security, remembering basic settings). You can read Wix's cookie and privacy information here: https://www.wix.com/about/privacy

This website also uses tracking software to monitor its visitors and better understand how they use it. This software is provided by Google Analytics, which uses cookies to track visitor usage. The software saves a cookie to your device to track and monitor your engagement and usage of the website but does not store, save or collect personal information beyond this. You can read Google's privacy policy here for further information: https://policies.google.com/privacy

CONTACT & COMMUNICATION

Users contacting this website and/or its owners do so at their own discretion and provide any personal details requested at their own risk. Your personal information is kept private and stored securely until it is no longer required or has no further use, in accordance with UK data protection law (the Data Protection Act 2018 and UK GDPR).

Every effort has been made to ensure a safe and secure contact process, but users are advised that no online submission process can be guaranteed 100% secure.

This website and its owners use any information submitted via the contact form only to respond to your enquiry, or to provide further information you have specifically requested. Your details are not used for marketing purposes and are not passed on to any third parties, except where required by law or to trusted service providers who help operate this website (e.g. hosting, email delivery) and are bound by their own confidentiality obligations.

EMAIL NEWSLETTER

This website does not currently operate an email newsletter. Should we introduce one in future, it would be used to inform subscribers about updates, products or services relating to this website. Subscription would be by opt-in only, through an automated process, and undertaken at the user's own discretion.

Any such subscription would be taken in compliance with the Privacy and Electronic Communications Regulations (PECR) and UK GDPR. Personal details relating to subscriptions would be held securely and would not be passed on to third parties. You would be able to request a copy of the information held about you at any time, free of charge, by writing to the contact details at the bottom of this policy.

Email marketing campaigns, if introduced, may contain tracking facilities to record activity such as opens, link clicks, and forwarding. This information would be used solely to improve the relevance of future communications. Subscribers would be given the opportunity to unsubscribe at any time via an automated link included in every email.

SOCIAL MEDIA PLATFORMS

This website includes a link to our Facebook page. Communication, engagement and actions taken through this and any other external social media platforms that this website and its owners participate on are subject to the terms and conditions and privacy policies of each respective platform.

Users are advised to use social media platforms wisely and to engage on them with due care and caution regarding their own privacy and personal details. This website and its owners will never ask for personal or sensitive information through social media platforms, and encourage users wishing to discuss sensitive details to contact us through primary communication channels such as email.

This website may include social sharing buttons or links to help share content directly from web pages to social media platforms. Users are advised that using these is at their own discretion, and that the social media platform in question may track your interaction with these buttons via your account on that platform.

YOUR RIGHTS

Under UK data protection law, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Object to or restrict certain processing
Withdraw consent at any time (e.g. for analytics cookies)
Lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data has been mishandled

To exercise any of these rights, contact us using the details below.

CHANGES TO THIS POLICY

This policy may be updated from time to time. Changes will be posted on this page with a revised "Last updated" date.

CONTACT

If you have any questions about this privacy policy, please contact:

Commfire Ltd enquiries@commfire.co.uk 0345 310 2424 Unit 9 Pelican House, New Street, Andover, Hampshire, SP10 1DR